Foreign affairs – remember to say please
As my regular readers know, I am a Finn who moved to Australia in April this year. While the transition has gone smoothly on most parts, there is one thing that keeps me puzzled. Sometimes people are friendlier towards me than what I expect, and sometimes I feel they are down right rude. I know I make mistakes with my politeness here, as us Finns don’t have an equivalent to the word “please” and all these thank yous and misters and mam’s are used very sparingly and they are not considered necessary at all. Politeness comes from the tone of voice and your expression, not the words you use. We have little such shallow signs of politeness or friendliness, given that we are not the friendliest and most open people out there, not at all. That is to say that I suspect the cold shoulder I receive occasionally is due to my own behaviour, no matter how friendly I attempt to be and no matter how I remind myself to say please and thank you and not reply with one word only and the sort.
One of my problems is to ask questions. Small talk. Australians ask you ever so effortlessly about your weekend plans and the sort, and I go on and blabber about my plans without asking the same question back, not because I wasn’t interested, but because I’m used to people sharing their plans if they want to without prompting. It’s always been a problem for me, even in Finland even though the type of questions is different there, but here it is even harder, as everyone asks you questions that they either do or do not expect an answer to. Like “How’re you goin’?” That question was thrown at me by a young man who was having a smoke in front of his work place (I assume) when I walked past with my dog. What are you supposed to reply to that? Unsuspecting Finn as I was, I just said “good” and smiled, reminding a second later that I probably should have said “good thanks” and then continued on to ask how he was doing. However, by that time I was already meters away and couldn’t, obviously, return to the conversation without appearing I was actually interested in how he was doing. Clearly, he wasn’t interested in my well being either, but he must have been one of those friendly Australians, who just cannot let a stranger pass by without attempting to make a conversation, no matter how short.
I was on my way to buy some more calico. At the shop, I was waiting for someone to come to me and ask if they can help me. There was 3 assistants anyway, and I was the only customer at that point, so I kind of expected someone to come over and offer help. Nobody did though. So I did a circle around the place and returned to my original position next to the rolls of calico, expecting them to understand that I was, in fact, decided on the calico. Nobody approached me or seemed the slightest bit interested in me. Did I possibly fail to look them in the eye when I got in or give some other sort of signal of approachability or friendliness, I don’t know, but I ended up carrying the 20 meter roll onto the counter myself. I was then attended to because there was no other option I would imagine.
As my assistant was measuring 10 meters of the stuff for me, I asked if she knew where the material was manufactured. She didn’t know, but promised to ask someone else. I decided I better explain why I wanted to know, given that calico is like junk fabric to most people (the unbleached, un-everything material that most dressmakers use as mock up dress material testing the pattern) and to most people it doesn’t matter one bit where it comes from. So I explained I make wedding dresses out of calico and that Australians have a really good regulations in pesticide control and the sort when growing cotton, even if it wasn’t organic. She seemed interested at that point, and I felt like I had broken the ice. Good going, Sebbie, you’re getting the hang of it, I congratulated myself in my head.
She then went on to tell me that I should contact this-and-that person at a wedding magazine she used to work for, and tell the manager her name to get a better deal on advertising in that magazine. She also gave me an estimate of the price the advertising would probably cost. I was impressed by her willingness to help me out, but I was no longer surprised as I had noticed a lot of people will go out of their way to help you ahead by giving you contacts and tips. I thanked her excitedly, and told her that I will do exactly that, although I won’t have the money for advertising in high end magazines just yet. When she was done cutting my fabric and packing it up, she went off to find that woman who would possibly know where the fabric came from, quickly explaining why I wanted to know. She didn’t have any idea, so I said it’s all right, that I’ll just need to know where it comes from before I sell the dress to someone to whom the ecological point of view matters a lot. Before I could finish my sentence, she had already drifted off back to a conversation with the other shop assistent, and the one who was serving me had made her way over to some pile of fabric. As I hadn’t even nearly finished what I was saying, I started moving towards the door still talking, uncomfortably aware of the fact that nobody paid any attention to me whatsoever.
I managed to get back home without any more culture shocks, but it did leave me wondering how little things make such a big difference. My culture back home is seemingly very similar to this one, but still I can’t manage to buy a simple piece of calico or the daily croseries without being baffled by the differences. How I don’t know what to say when the cashier asks me that question “how are you today” as I know fully well she really doesn’t care. Why can’t they just say “G’day” and skip the fancy stuff. At least I know what the proper response to that is.


Are you sure it’s all cultural? I’m from the US, and I live in the US now. I have similar social problems with people as you. Maybe I’m just unfriendly though…
I’ve heard things about Scandinavians being cold literally and figuratively.
Oh, Brandon, my latest favourite blogger is here!
No, I’m not sure is cultural, but I never had such issues back home. I knew what people meant, why they behaved the way they did and why they said or didn’t say something. I could tell if they didn’t want to chat with me (as I am talkative by Finnish standards) and I knew when they felt unsure about how to react to me instead the other way around. They, to me, are simple in their cold friendliness, and I never had to wonder what the correct response to “hei” (hi) was, because regardless of where you went, that’s the greeting you got.
I’ve always been socially awkward, which renders me incapable of fully integrating into the culture I was born into. How pathetic is that?
I have never been able to successfully navigate all the customs and mores attached to communicating with other people. Sometimes I’m too direct, giving unsolicited attention to folks who don’t want it; and sometimes I’m too standoffish with people who are quite happy to chat… and I’ve hardly ever been able to tell the difference between the two until it’s too late!
It seems like I’m constantly out of step with a culture that wants everything in “soundbites”. When they ask a question, they don’t need a ten hour long dissertation on how that question could have many different answers based on how one might look at it. They just want a short, decisive answer so that they can move on to a life unfettered with Tony’s philosophical, pseudo-intellectual babble.
So, I guess in certain cases it’s a cultural thing, but in cases like mine it can also be a social awkwardness thing too.
Did you change an email addy or something, Tony, I don’t think your comment should have gotten into the moderation queue. Anyway, I kind of understand not being able to navigate the culture you’re born into, I sometimes was quite unwilling to do as expected, but I always knew when I was being anti-social or unapproachable. Here, at least I am the latter to most people I think. I see how easily my husband strikes up a conversation with people I deal with every day and never get past the required few words. He’s enjoying this, as he suffered from the cold approach in Finland, where he never knew what people meant, so I suppose the tables have turned. :p
I haven’t changed my email address, but it is quite likely that I may have mispelt it; I’ve certainly done that before.
It’s funny, but you don’t come across as antisocial on your blog, but perhaps that’s because communication over the internet is a whole different kettle of cyberfish. It makes one slow down when they’re composing what they’re going to say, unlike face to face conversation which can be more spontaneous… and therefore unpredictable.
Tony Singles last blog post..Under the Sea [Trottersville #87]
Well I’ve done something weird with the last WordPress upgrade then, because this went to the moderation queue as well! (I’ll have to check it.)
Anyway, the net is a lot better for me, as I can sit back, and talk to one person at a time. Also, you can just write here, if someone doesn’t want to hear me, they can just click away. In a real life situation, you have to first compete for the attention, then think of something witty and funny to say and try to figure out the personality of the listener. A lot more complicated! I’m also not good with talking about trivial issues… Like I had a 15-minute conversation about toilet paper and Kleanex’s once, and I was already thinking about slicing my wrists open. I understand in theory that the conversation isn’t really about the tissue paper, but geesh!